Accessibility statement

Accessibility Conformance Statement for aqua-dome.at

Last updated: 26/02/2026

This document is intentionally written in a simplified format and in clear, plain language, thereby complying with the principles and accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act).

Pursuant to Article 4 and Annex I of Directive (EU) 2019/882, accessibility information must be provided in a perceivable, operable, understandable, and robust manner – including through clear language and a non-complex structure.

The simplification of this document therefore constitutes the direct fulfilment of a legal obligation and does not replace any further technical or legal documentation where such exists.

This document was provided by AccessiWay to comply with the requirements of the European Accessibility Act (EAA) and the Accessibility Act (BaFG).

Each more complex section is preceded by a simpler explanation.

Introduction

We want everyone to be able to use aqua-dome.at effectively – including people with disabilities. In this statement, we outline what we are doing to make aqua-dome.at accessible. We comply with the rules of the European Accessibility Act (EAA) and the WCAG guidelines.

AQUA DOME – Tirol Therme Längenfeld is committed to inclusion and accessibility. Our goal is for all users – regardless of physical or technical limitations – to be able to use our service independently and without barriers.

This conformance statement describes the features of aqua-dome.at. It shows how we meet the requirements of the following laws and standards:

European Accessibility Act
EN 301 549
Web Content Accessibility Guidelines (WCAG) 2.2
Accessibility Act (BaFG)

We review this statement regularly as we continue to improve aqua-dome.at.

Overview

Description of the Service

Aqua-dome.at is a hotel website with a shop and booking flow.

How to use aqua-dome.at (Accessibility & Operation)

We strive to make aqua-dome.at easy to use for everyone. Below is an overview of how to navigate the site, particularly when using assistive technologies.

aqua-dome.at – Usage Description

Users can access information via the website, get in touch, book hotel stays, and shop in the online store.

The Accessibility of aqua-dome.at

Our service is operable using the standard interaction methods of the operating system and commonly used assistive technologies.

If you require further guidance on using aqua-dome.at, you can contact our support team for personal assistance. We aim to provide all additional descriptions or explanations you may need to use our service smoothly.

Conformity with Accessibility Requirements

We have assessed aqua-dome.at against the following frameworks: European Accessibility Act, Accessibility Act (BaFG), EN 301 549, and WCAG 2.2. We ensure compliance with the following principles:

Perceivable

Instructions for understanding and operating content do not rely solely on sensory characteristics of components such as shape, colour, size, visual position, orientation, or sound.
Content adapts correctly to screen orientation, with consistent presentation and functionality.
Where present, the purpose of input fields accepting specific data is correctly communicated to assistive technologies and implemented in a conformant manner.
Content is adaptable so that users can adjust text size individually without the interface losing functionality.
Essential components, including in their various states, have a colour contrast with adjacent elements that meets the minimum ratio of 3:1.
Changes in text spacing (such as line height, paragraph spacing, letter or word spacing) do not result in loss of information or content.
Additional content displayed on hover or focus remains visible and can be dismissed without moving the pointer or focus.

Operable

There are no keyboard traps (free navigation into and out of all components is possible).
No content-imposed time limits are enforced, or if present, they can be controlled, adjusted, extended, or are justified by functional or legal requirements.
No flashing or flickering content is used that could trigger seizures; safety thresholds are adhered to.
Screens within the service flow have titles that describe their topic or purpose.
On screens that are sequentially navigable and where the navigation order affects meaning and function, focusable elements receive focus in an order that preserves meaning and operability.
There are multiple ways to identify content within the environment.
All functions can be used without complex gestures.
Functions are not activated immediately upon touch; they can be cancelled before execution and do not require holding down to operate.
All functions can be used without relying solely on device or user motion.
All functions can be used without dragging movements.
The clickable area of interactive elements is large enough to ensure easy interaction for users.

Understandable

The language of each page is correctly defined and used consistently throughout the service.
All relevant text sections can be programmatically identified.
User interface components do not trigger unexpected context changes upon receiving keyboard focus that could confuse users.
User interface components do not trigger unexpected context changes when activated by users via keyboard or assistive technologies.
Existing navigation mechanisms are consistently positioned throughout the service flow.
Recurring user interface elements are designed consistently to facilitate recognition.
Mechanisms for requesting support or help are consistent throughout the environment.

Robust

Standardised development technologies are used that can be interpreted by assistive technologies.

We have tested aqua-dome.at with the most common assistive technologies across various combinations of operating systems and browsers:

Screen readers such as NVDA and JAWS (Windows) and VoiceOver (Mac and iOS) help us ensure that all interactive elements are correctly read aloud and operable.
We additionally test usage with screen magnification and in high-contrast mode.

Our goal is to be compatible with current versions of common assistive tools. We follow the best practices of WCAG 2.2 and EN 301 549 to ensure that accessibility is maintained as technology evolves.

Standards

On this basis, we apply the criteria of WCAG 2.2 (AA level, current version) as well as EN 301 549. Compliance with these standards serves as evidence of conformity with the EAA, the Accessibility Act (BaFG), and other applicable regulations.

Ongoing Monitoring and Maintenance

Accessibility is not a one-time project for us, but an ongoing process. Here is how we ensure that aqua-dome.at remains permanently accessible:

With the support of AccessiWay, we conducted a manual review by external experts on 26/02/2026 to assess our accessibility conformance. We follow a continuous cycle of testing and improvement, and through regular support, we ensure that comprehensive assessments – including manual testing by specialists using assistive technologies – take place at least once a year.
We use automated testing tools integrated into our development process to quickly identify common accessibility issues (such as missing alternative texts or form labels). Every code update goes through these checks.

Feedback and Contact

Your feedback helps us further improve aqua-dome.at. If you encounter barriers or have suggestions, you can contact us at any time by email, phone, or post. Please describe the issue as precisely as possible so we can provide targeted assistance.

We particularly value feedback from users when something does not work as expected. Should you experience difficulties accessing content or features on aqua-dome.at, or discover a barrier, we welcome your message.

Contact options:
Email: werbung@aqua-dome.at
Phone: +43 5253 6400 7021
Postal address: Oberlängenfeld 140, 6444 Längenfeld, Austria

When contacting us, please provide as much detail as possible:

the affected page or feature,
what happened,
which assistive technology you are using, if applicable.

We aim to respond to your feedback within 15 working days and will do our best to resolve the issue promptly or keep you informed of our progress.

Complaints

If you are not satisfied with the response from the contact options above, you may submit a complaint to the Sozialministeriumservice, Regional Office of Upper Austria.

Contact:

Gruberstraße 63, 4021 Linz
Tel: 0732/7604-0
Fax: 0732/7604-4400
Email: post.oberoesterreich@sozialministeriumservice.at

Complaints are reviewed by the Sozialministeriumservice to determine whether they relate to violations of the Accessibility Act, in particular deficiencies in compliance with accessibility requirements by the federal government or an entity attributable to it.

If a complaint is found to be justified, the Sozialministeriumservice will issue recommendations to the federal government or the relevant legal entities and propose measures to remedy the identified deficiencies.

Version History

This document was last reviewed and updated on 26/02/2026. We plan to review it at least once a year or whenever significant changes are made to the service.